Shipping policy

Shipping Policy

Thank you for shopping with us at Amira. We aim to provide a seamless and efficient shipping experience for your purchase of Terra.

Shipping Locations:

We currently ship to the following regions:

• North America
• Europe
• Asia
• Australia

Processing Time:

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates:

• Standard Shipping (5-7 business days): Free for orders over $50. A flat rate of $5 applies for orders under $50.
• Express Shipping (2-3 business days): Available for an additional fee of $15.

Please note that these estimates do not include processing time.

Tracking Your Order:

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.

International Shipping:

Customs and import duties may apply to international orders and are the responsibility of the customer. These charges vary by country and are not included in our shipping rates.

Delayed or Lost Orders:

If your order is delayed or lost in transit, please contact our customer service team at support@amira.care. We will work diligently to resolve the issue.

Incorrect Address:

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions or need further assistance, please contact us at support@amira.care.

Thank you for choosing Amira!